Ricky sits down with D.E.I. experts David Jones and Felix Pulido.

David Jones is the founder and CEO of Diversity of Thought, Inc. (D.O.T.I.), a social enterprise whose mission it to elevate humanity through business. He is also the Executive Director of Diversity of Thought Nonprofit Organization (DOTNPO), empowering individuals to make a positive impact on the world around them. With a firm belief in unleashing human potential and embracing diversity, David strives to help individuals and organizations thrive. In addition to his roles at D.O.T.I. and DOTNPO, David hosts the show True Colors for Brevard Cultural Alliance, showcasing the valuable contributions of minorities to the arts in Brevard County. Prior to founding D.O.T.I., David led learning and development efforts for Best Buy's Southeastern Region, spanning multiple states and territories. His team's focus on onboarding, education, and engagement resulted in notable achievements, including the highest training completion rates, lowest turnover rates in the organization's history, and outstanding sales performance.

If you want to learn more about David and Felix go to https://www.doti.us

For the first part of the podcast Ricky spoke about his experience with Delta flying back from Europe. Meet, Vicente! The Epitome of customer service!

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